Hailey Surgical Instruments is dedicated to crafting innovative instruments for dental, orthodontic, surgical, and beauty applications, ensuring the highest quality products for our valued customers.

Every day, we strive to advance the global landscape of instruments by introducing specialized devices that empower practitioners to enhance their performance. Whether it’s a small or large tool, our objective is to boost their effectiveness because even the tiniest details can make a significant impact.

At Hailey Surgical Instruments, we take pride in our extensive experience of over two decades, catering to the evolving demands of our customers. For more than 20 years, we have been delivering exceptional industry knowledge and consistently providing top-notch specialty products to our customers. Our team of Instrument Specialists brings years of industry expertise to every customer interaction, relentlessly pursuing the goal of 100% customer satisfaction.

Renowned for delivering unparalleled overall value, our instruments are backed by a satisfaction guarantee from our specialists.

Our competitive edge is the result of a dedicated team of highly trained and experienced instrument specialists who comprehend the unique challenges of the industry and provide unmatched customer service. Our customers are paired with Primary and Secondary Instrument Specialists to ensure that a consultant who is familiar with their account and specific challenges is always available.

We assist our customers in optimizing their annual budgets and saving valuable time and effort. No need to navigate complicated phone menus—simply call or email us your requirements, and we’ll promptly provide you with a quote, enabling you to easily and efficiently compare costs against both contracted and non-contracted suppliers.

In the end, we are deeply grateful to our existing customers for their continued support and extend a warm welcome to new customers.

Our Primary Export Markets:
United Kingdom, United States, Germany, Brazil, France, Australia, Belgium, Hungary, Italy, Sweden, Norway, Hong Kong, Canada, Malta, Malaysia, Thailand, England, United Arab Emirates, India, New Zealand, Japan, Singapore, China, and South Africa.

-MANUFACTURING PROCESSES-

PRODUCTION CAPABILITIES
Hailey Surgical Instruments is an employee-owned company of skilled craftsmen with a well-established reputation for quality and reliability. Our significant manufacturing steps are succinctly outlined as follows:

1. MATERIAL SELECTION:
   We consistently procure top-quality stainless steel materials from reputable manufacturers. We use two series, namely 300, 410, and 420, for the production of surgical instruments.
2. MATERIAL TESTING:
   Prior to production, the purchased raw materials undergo rigorous testing by our Quality Assurance authority. We adhere to a stringent quality control policy to ensure that the steel meets the desired specifications, considering it a crucial factor in our business.
3. FORGING & SHAPING:
   Following testing, stainless steel strips/bars are segmented into various sizes as per our requirements, and our highly skilled craftsmen are experts in forging (Hot/Cold Drop) to execute standard press operations for forming and deep drawing all types of instruments. We anneal the forging and prepare it for the milling process.
4. MACHINING & TOOLING:
   Our experienced technicians possess profound knowledge of machine milling processes. We accurately shape the male/female components of box-joint forceps and create serrations/ratchets with precision. Our facility enables us to mill, drill, bore, turn, and grind various metals. We also have in-house capabilities for custom tool and die production, maintenance, and repair.
5. ASSEMBLY:
   We specialize in hand-made fabrication. Initially, we assemble the male/female components after setting and adjusting Extracting Forceps and Scissors, ensuring that tips, serrations, and ratchets are uniform and precisely filed for a semi-finished product, all while strictly adhering to quality control specifications. We are transitioning from basic hand manufacturing techniques to mechanization for production runs.
6. HEAT TREATMENT:
   All instruments are tempered to maintain “Rockwell Hardness” standards: Hemostat/Forceps at 40° to 45° degrees, Extracting Forceps & Retractor at 45º to 50º degrees, Scalar, Gauges, and Scalpel at 50° to 55º degrees, and Scissors at 45° to 55° degrees. We conduct hardness tests after tempering each batch to ensure uniformity, and before proceeding, we clean all instruments with various chemicals. Additionally, we plan to acquire specialized quality control equipment in the near future to meet specific customer requirements.
7. ASSEMBLY & WELDING:
   We perform various assembly operations, from prototypes to production runs. We meticulously rivet each instrument, such as Hemostat/Forceps and Scissors, while spot welding is used for certain types of instruments.
8. GRINDING & POLISHING:
   For precision grinding and a superb finish, we utilize polishing wheels and belts to achieve a high level of uniformity in the overall finish. Electroplating plants are used to polish serrations and joints of stainless steel instruments. Glass heads are employed to achieve uniformity for satin/matte finish instruments. All instruments undergo polishing while adhering to stringent quality control specifications.
9. PASSIVATION:
   This step imparts corrosion resistance properties to the instruments. Passivation, conducted after the final polishing stage, involves a chemical bath that creates an oxidized layer on the instrument’s surface. We have adopted the most modern processes for this purpose.
10. ULTRASONIC CLEANING:
    We are equipped with state-of-the-art ultrasonic cleaning plants imported from “Branson Cleaning Equipment Co., USA.” All instruments are thoroughly cleaned using various chemicals, such as Tri-Chloroethylene.
11. INSPECTION & MARKING:
    We subject all instruments to rigorous quality control inspections, assuring our clients that the instruments are free from defects such as burrs, sharp edges, cracks, pitting, scratches, excess grease/oil, and foreign matter. Workmanship is also guaranteed. For marking, we employ both die sinking and electrolytic methods, following customer specifications.
12. PACKAGING & LABELING:
    We adhere to strict quality control specifications when packaging instruments, in line with customer preferences. Typically, we individually pack instruments in polybags, with 12 pieces in each box. The outside of the box is labeled with the Part Number, Description, and Lot Number. To prevent moisture, all instruments are packed in polybags with sufficient desiccant. We tailor our packaging and labeling to meet customer demands.

Best Regards,
Hailey Surgical Instruments